Reviewed · CABO AIRPORT TRANSFERS
Private Airport Transportation Reliable, English, Rescue Copilot
Natalie’s airport pickup comes with a useful extra: time to shop for groceries before you reach your accommodation. I like that the ride is private, with highway tolls included, and that Natalie keeps in touch so you know where to meet her. The other welcome touch is Chica, her service dog, who rides along.
The main consideration is the final price. The quoted rate is $107.47 for a group of up to three, but extra-person and destination surcharges may apply, and tips are not included. Check your hotel’s surcharge and your group size with Natalie before booking.
Key points before you book

- Meet upstairs outside departures: Natalie collects you at Terminal 1 or 2 at SJD, rather than at an unspecified curbside spot.
- Use the included grocery stop: You have up to 30 minutes at a grocery superstore, a practical perk if you are staying in a condo or want supplies before settling in.
- Know what the fare covers: Highway tolls, bottled water, fees, and taxes are included in the listed rate.
- Expect a private ride with Chica: Only your group participates, and Natalie’s service dog rides with her.
- Check the final price: The base rate covers up to three people. Extra passengers and some destinations may cost more, and gratuity is extra.
- Allow for a longer trip: The ride is estimated at about one to one and a half hours, including the optional shopping stop.
Meeting Natalie at Los Cabos Airport

Your pickup is at Los Cabos International Airport, known as SJD, at Terminal 1 or Terminal 2. The meeting point is upstairs outside the departures area. That detail matters: you should not simply wait at the first curb you reach after collecting your bags. Keep your phone handy and follow Natalie’s instructions so you can find each other without guesswork.
Communication is one of the strongest parts of this service. Natalie stays in touch during the pickup process, and her messages help you know where to go and what to do. If you are new to Cabo, that clear contact can take some of the strain out of the first hour of your trip, when you may be tired, juggling luggage, and unfamiliar with the airport.
The listed start time is 8:00 am, while the service itself is arranged around pickup at the airport. Confirm the timing for your flight directly with Natalie when you book. The experience is usually booked about 12 days in advance, so leaving it until the last minute may limit your options.
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A private ride, with a grocery stop built in
After meeting Natalie, you head toward your accommodation in a private vehicle. The route takes about one to one and a half hours, though the exact journey will depend on your destination and how long you spend shopping. You are not sharing the vehicle with another group, so the pace and the grocery stop are for your party.
The included stop lasts up to 30 minutes at a grocery superstore. You can pick up the basics you need, whether that means snacks, drinks, or supplies for a rental stay. A stop like this is especially useful if you are not staying at an all-inclusive resort. It saves you from having to arrange a separate trip to a store after you arrive.
Thirty minutes is a helpful window, but it is not a leisurely shopping expedition. If you have a long list, decide what you need before you walk in and keep an eye on the time. The stop is optional in practical terms, but it is included as part of the service. If you prefer to go straight to your accommodation, confirm that plan with Natalie.
Natalie has taken passengers to a local Walmart, though the exact store may depend on the trip. She can also share local pointers during the drive, including suggestions for places to eat and beaches. Treat these as a useful introduction, not a substitute for planning your whole stay around one conversation.
Chica rides along

Natalie’s service dog, Chica, is part of the experience. For dog lovers, having a friendly canine copilot can make the drive feel more personal than a standard airport transfer. Chica has become a familiar feature of the ride, and Natalie’s warm manner adds to that easygoing feel.
Still, this is worth knowing before you book. If you have an allergy, are uncomfortable around dogs, or are traveling with someone who may not want a dog in the vehicle, ask Natalie about the arrangement before confirming. The service allows service animals, and Chica is identified as Natalie’s service dog.
The vehicle has been described as a clean, newer, comfortable truck. That is reassuring for a drive of up to 90 minutes, though the exact vehicle model is not guaranteed by the details provided. If you have bulky luggage or special seating needs, ask about them in advance rather than assuming the vehicle will fit every configuration.
Tolls, water, and what the fare covers

The listed price is $107.47 per group of up to three people. Highway tolls are included, as are fees and taxes, and Natalie brings one cold bottle of water per passenger. These details make the price easier to assess: you do not need to carry cash for the tolls or buy water immediately after landing.
For three people, the base fare works out to about $35.82 each before tip, assuming no surcharge applies. That can be a sensible value for a private ride with a grocery stop, especially if you value direct communication and do not want to arrange transport and shopping separately. For one or two people, the per-person cost is higher, so compare it with other private transfer options if price is your main concern.
Tips are not included and are appreciated. There is also a fee of $20 US for each additional person, or the equivalent in pesos. The service says it can take up to four people with luggage, but the base rate is for three. Ask Natalie to confirm that your party and baggage will fit comfortably, especially if you are traveling with several large cases. No specific excess-baggage fee is stated.
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Confirm your destination surcharge

The destination surcharge needs special attention because the details describe it in more than one way. One note says there is a $20 surcharge for hotels outside San Lucas or in Diamante, Hard Rock, Nobu, or Pueblo Bonito Sunset. Another says the $20 applies if your hotel is in San Lucas or Diamante. Those descriptions do not match.
Do not guess which version applies to your hotel. Send Natalie your exact accommodation name and ask for the total price before you book. This is particularly important if you are staying far from central San Lucas or in one of the named resort areas. A quick confirmation helps you avoid a surprise after you have chosen the ride.
What the trip feels like in practice

This is a straightforward transfer, not a sightseeing tour with scheduled stops. The grocery run is the one planned break, and the rest of the journey is focused on getting you to your accommodation. If Natalie points out local places or shares suggestions along the way, consider that a welcome bonus rather than a guaranteed itinerary.
The private format gives you more control than a shared shuttle. You do not need to wait for other parties to arrive or make several hotel drop-offs. You can travel with your own group, ask questions during the drive, and use the included shopping time for your own supplies.
The trade-off is that the stated duration is an estimate. The trip can take about an hour to an hour and a half, and shopping uses some of that time. If you have plans soon after arrival, leave a buffer rather than treating the shortest estimate as a promise.
Who will get the most from this transfer

I would consider this service if you are staying in a condo or other accommodation where groceries will be useful, want a private ride, and value a driver who keeps you informed. It is also a good fit for first-time visitors who would appreciate clear meeting instructions and a few local suggestions during the drive.
Families and couples can both use the service, provided the group size and luggage fit the vehicle. The base price covers up to three people, with an extra-person fee for additional passengers. Dog lovers may enjoy Chica’s company, while anyone with allergies or concerns should check with Natalie before confirming.
If you are staying at an all-inclusive resort and have no use for a grocery stop, the main added benefit may matter less to you. You are still getting a private ride with tolls and water included, but it is worth comparing the total price with other transport choices, especially if your accommodation may trigger a surcharge.
Booking details worth checking

Confirmation is provided at booking, and the ticket is mobile. Most travelers can participate, and service animals are allowed. The experience has a 5.0 rating from 15 reviews, with 100 percent of travelers recommending it.
Free cancellation is available up to 24 hours before the experience’s start time. Cancellations made less than 24 hours ahead are not refundable, and changes inside that window are not accepted. If poor weather cancels the experience, you are offered another date or a full refund. Confirm your flight details, exact pickup arrangement, party size, luggage, and final destination price with Natalie before travel.
Should you book Natalie and Chica?
Book this ride if you want a private airport pickup with direct communication, a practical grocery stop, and tolls covered in the quoted fare. Natalie’s clear pickup coordination and the chance to buy supplies on the way are the service’s most useful advantages. Just confirm the surcharge for your exact hotel, clarify the total for any extra passenger, and remember that tips are extra.
If you do not need the shopping stop, are traveling with unusually bulky baggage, or want a firm all-in price before deciding, ask questions first. With those details settled, this is a personal, practical way to start a Cabo stay.
FAQ
Where does Natalie meet passengers at SJD?
Pickup is at Terminal 1 or Terminal 2, upstairs outside the departures area. Natalie communicates with you during the pickup process.
Is the ride private?
Yes. Only your group participates in the activity.
How many people does the base price cover?
The $107.47 group price covers up to three people. Each additional person costs $20 US or the equivalent in pesos. The service can take up to four people with luggage.
Is there a grocery stop?
Yes. A stop at a grocery superstore, with up to 30 minutes for shopping, is included.
Are highway tolls included?
Yes. Natalie pays the highway tolls, and fees and taxes are included in the listed price.
Is bottled water provided?
Yes. Natalie provides one cold bottle of water per passenger.
Does Chica come along?
Yes. Chica is Natalie’s service dog and rides with her.
Are tips included in the price?
No. Tips are not included and are appreciated.
What is the cancellation policy?
You can cancel at least 24 hours before the experience’s start time for a full refund. Cancellations made less than 24 hours before the start time are not refundable.
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